Padma Bank PLC. has set the highest priority to mobilize inward foreign remittance for Non-Resident Bangladeshi Nationals (NRBs).
Bangladeshi Nationals working abroad can easily remit their hard earned money to the intended beneficiary in Bangladesh. Our Remittance service caters the customer needs for fast, secure & easy money transfers to an extensive range of destinations.
Our Remittance Products and Their Features:
PROBHASI EXCEL ACCOUNT (Remittance NRB special Savings Product for both Receiver’s and Sender’s)
- Provide attractive interest on daily Balance.
- E-remittance Card for Cash Pickup payments (Provide hassle free services).
- Offering attractive and competitive Savings Bank Account In the market for our Remittance Beneficiaries and Remittance Senders.
- SMS Alerts services for PEA Account holders (Both domestic and abroad).
- We help Probashi Excel Account customers find the right product to meet their needs.
Service Commitments:
- Assure confidentiality in transactions.
- Locker facilities.
- Quick Customer Services.
- Assist in opening accounts under different types of Savings Schemes.
- No service charge taken from beneficiaries at Bangladesh end.
- We resolve customers' complaints fairly, consistently and promptly.
- Privacy and Confidentiality of transactions.
- We educate customers about Anti-Money Laundering (AML) and Combating Terrorist Financing (CTF).
- SMS alert service is designed for enabling customers account update.
- Customers can lodge complaints in person or in writing, over phone or e-mail us from here.
- 24/7 Customer Services.(Phone:01841858070 & Email: remit@padmabankbd.com).
Strengths of Remittance Services:
- Account credit service through BEFTN (Bangladesh Electronic Fund Transfer).
- Cash over Counter Service (Payment is made to the beneficiary in cash over the counter of any branch).
- Real Time online Account Deposit.
- E-remittance card.
- To boost up saving habit of the remittance earners.
- Instant Cash Pick up services from any branch.
- Any Bank Account Deposits through RTGS (Conditions Apply).
- Strong IT Integration platform (Like API/Web Portal/ FTP/ demand by Exchange houses).
- Every Branch has a dedicated "Customer Service and Complaint Management Desk" for dispute resolution.
